The VetStory Podcast

From Living in a Car to 397 Vet Referrals How Shane Gentry Built Sally Said So

Shane Gentry is the owner of Sally Said So, a professional dog training company that is exclusively veterinarian referred. And it all started with him living in his car behind a grocery store.
In this episode, Shane breaks down how one tech gave him a chance, how that turned into a referral system that scaled across North Carolina, and what it takes to build a team with standards that do not bend.
We also get into the fun stuff.
The origin story behind the name Sally Said So
The wildest client story you will ever hear
How his company empowers women through dog training
Why training the owner matters more than training the dog
The hiring and training process that protects your brand
Vet Ready Go, a simple way to help clients prepare dogs for better vet visits
Why CE approval and real partnerships with veterinary medicine matter
If you want outside the box thinking, real business lessons, and a few laughs, this one delivers.https://sallysaidso.com/

The Real Talk on Vet Tech Utilization with Lucy Nash

In this episode of Vet Story, Rhys sits down with Lucy Nash, RVT and Community Partnership Manager at Hound, for a candid and fun conversation about the realities of veterinary medicine. Lucy shares her wild “DIY ambulance” story, how burnout shaped her career path, and why proper utilization matters more than pay for many vet techs. Together they dig into why technicians often feel underused, what true value looks like in a clinic, and how leadership can bridge the gap between intention and action. Expect laughter, honesty, and a few football jabs along the way.
Perfect for veterinary professionals who love the job but want to make it better.Show notes
Personal:
Instagram - @lucylupoprvt
LinkedIn - linkedin.com/in/lucynrvt/
 
Hound: 
Website - www.hound.vet
Instagram - @hound
LinkedIn - linkedin.com/company/houndvet/

Budgeting That Actually Works with Joe Chickerillo

Full Video: https://youtu.be/6EydCfQe8-4 In this practice management episode I sit down with Joe Chickerillo from Chck Vet to break down a simple way to build and run a real budget using metrics that matter. I walk through my coach scoreboard versus player scoreboard framework so your team always knows if we are winning today while leadership keeps the bigger goals on track. We cover forward booking, daily revenue targets, unscheduled appointments, surgery counts per week, and how to tie a clear incentive bonus to a visible team scorecard so everyone rows in the same direction. Joe shows how Chck Vet pulls clean data from your PIMS to power a daily huddle, track compliance, and spot trends without spreadsheet gymnastics. If you want a budget you can actually steer by and a team that knows exactly how to help, this one is for you.

Find Your New 30 with Dr. Jeff Mann

Full video: https://youtu.be/UiuxwTr7xJEIn this episode I sit down with Dr. Jeff Mann, a practice owner just outside Charlotte and CE speaker, for an honest and insightful chat about how to start each day at full capacity. Jeff shares his Core Four Reset and his plan to recruit 30 veterinarians for a 30-day pilot. We talk about simple and practical ways to make every day more intentional, from the handwritten 50 50 referral card that attracts your ideal clients, to quick pregame resets between appointments, to small exam room shifts that instantly improve client trust and compliance. Jeff also explains how Toastmasters helped sharpen his communication skills in practice. If you are one of the first 30 to join the CORE4RESET pilot starting November 1, you will also get access to Jeff’s ebooks, Effortless 5 Star Reviews and 6 Keys to New Client Acquisitions. The four priming one hour intro sessions are free to attend via Zoom. Once 30 seats are filled, no more will open. December spots will be announced by week three of November. To join, send an email with the subject line CORE4RESET. Links & Contact 📧 Email: dr.jeff@vetripreneurcoach.com 🔗 LinkedIn: https://www.linkedin.com/company/105027202/ 📘 Facebook: https://www.facebook.com/profile.php?id=61567860628810 🎥 YouTube: https://www.youtube.com/ ⁨@Vetripreneur⁩ 

AI Overwhelm and Opportunity: How Small Businesses Can Actually Win (with Mariana Dalto)

I sit down with Mariana Dalto—marketing strategist, AI consultant, and business transformation pro. With over 30 years of experience in marketing, sales, and operations, Mariana has a knack for helping business owners cut through the tech noise and actually put AI to work.
We get into why so many business owners (maybe you too) hesitate to dive into AI, how to deal with the madness of thousands of new tools, and why you don’t need to be a tech genius to get started. Mariana shares her straightforward six-step process for bringing automation and AI into any business, plus some real-world advice on spotting easy wins, reducing overwhelm, and getting your team on board.
We talk about prompt engineering, practical tips for using chatbots, and simple workflow tweaks that can save you serious time and money. If you’re curious where to start, or you’ve been dragging your heels on AI, Mariana’s got you covered.
Tune in, take notes, and be sure to check out her podcast, The Mariana Dalto Show, for more ideas and inspiration.

When the Vet’s Away, the Cows Will Play with Dr. Marybeth Feutz

On this episode of Vet Story, we finally welcome Dr. Marybeth Feutz after a year of missed connections and failed recordings. Fifth time’s the charm—and you’ll be glad we didn’t give up. Rhys and Marybeth dig into her now-famous story of The Great Cow Escape, an epic Indiana saga involving a rogue cow, overtime chaos, animal control, and the local police sharpshooter.
It’s unfiltered, unpredictable, and just plain hilarious. Marybeth shares every wild twist—from chasing cattle through cornfields and neighborhoods to dealing with parenting on the fly—plus what happens when you’re left holding the fort while everyone else is off hunting in Montana. Fair warning: This episode is for grown-ups only.
Buckle up for a chaotic ride through rural Indiana, some hard-earned laughs, and a reminder of why every clinic eventually builds a proper cow barn.
Heads up—there’s explicit language, plenty of laughs, and real-life lessons you don’t want to miss.

The Chatbot That Never Sleeps: AI Tools to Power Your Veterinary Website -With Celio Ramos

What if your clinic could answer client questions, book appointments, and guide decisions—even while your team is off the clock?
In this episode of The Vet Story Podcast, I’m joined by Celio Ramos, automation expert and founder of LeadFuse, to talk about the next evolution in client communication: AI-powered chatbots tailored for veterinary practices.
Forget outdated website forms and clunky FAQ pages—Celio’s AI chatbot integrates with your website, learns your SOPs, and delivers accurate, friendly, and on-brand answers 24/7. Whether it’s late-night appointment questions, care concerns, or prescription refills, this bot shows up—every time.
website: https://leadfuse.ai/

More Than Just a Vet Tech: Innovation, Grit, and the Birth of Clip Trio - with Alex Contreras

In this episode of the VetStory Podcast, I sit down with Alex Contreras — a veterinary technician turned inventor, entrepreneur, and philanthropist — who’s on a mission to change the industry from the inside out.
Alex shares his journey from growing up in South Florida as a first-generation Cuban American to becoming the founder of Clip Trio, a 3-in-1 tool designed to make nail trims safer, faster, and cleaner. But this isn’t just about a product — it’s about purpose.
Alex dives deep into the why behind his invention, how he turned frustration into innovation, and why he's using his success to give back through Pet Trio Charity, supporting underserved families, students, and access-to-care initiatives.
Whether you’re a technician, practice owner, or someone who just loves a good underdog story — this episode will hit you in the heart and light a fire in your gut.
https://youtu.be/4a3NoaOES2c?si=zT7tpxXeR5K4aDHQ
https://youtu.be/bWg_f0bMlTQ?si=wySXHOaMlFe3c-UL
www.kliptrio.com
www.pettriocharity.org
Alexandre@pettriocharity.org
https://www.linkedin.com/in/dogapy/

I Didn’t Choose VetMed—It Chose Me (Literally)- with deborah-enyo-omali

What happens when your career chooses you before you choose it?
In this heartfelt episode of The Vet Story Podcast, I sit down with Nigerian veterinarian Dr. Deborah Enyo Omali, who shares her surprising—and hilarious—journey into veterinary medicine. From wanting to become a marine biologist to mistakenly enrolling in vet school, Deborah’s story is full of twists, tears, grit, and growth.
We talk about:    The pressure of choosing a "serious" career in an African household    How she accidentally became a veterinarian (thanks, dad)    Falling in love with public health and community service    The reality of being a young vet in rural Nigeria    And why grit, not just passion, is the real secret to success
Whether you’ve always known you were meant for vet med—or you’re still figuring it out—this episode will remind you that purpose sometimes finds you when you least expect it.
https://www.linkedin.com/in/deborah-enyo-omali/

The Payment Plan Shift: How Cherry Is Changing the Conversation- With Nathan Sahly

We’ve all seen it — a client hesitates, not because they don’t love their pet, but because of the price tag.
In this episode of the VetStory Podcast, I sit down with Nathan Sahly from Cherry, a platform rethinking how we talk about cost in veterinary medicine. Nathan shares his personal story of an emergency vet visit, the financial barrier that followed, and how that experience led him to Cherry’s mission.
From pre-approvals and soft credit checks to showing clients monthly payments up front, this episode dives into how shifting the way we present payment options can lead to better care, stronger compliance, and happier teams.
If you’ve ever felt awkward quoting treatment costs or wondered how to help clients say yes to care — this one’s for you.
Cherry for Vets: https://withcherry.com/veterinarian
Nathan Sahly on LinkedIn: https://www.linkedin.com/in/nathan-sahly/
PetSmart Charities x Gallup Study (2024):https://news.gallup.com/poll/659057/pet-owners-skipped-declined-veterinary-care.aspx
Referral code: https://refer.withcherry.com/l/0RHYSGIAN37/